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Re: For Larry Sunday, re Japan Wax

Posted by Larry Sunday on Tuesday, 15 June 2010, at 3:26 a.m., in response to For Larry Sunday, re Japan Wax, posted by Ken on Monday, 14 June 2010, at 9:11 p.m.

Hello Ken, sounds like this wax might be a little to "brittle" but it may be just the ticket. Only time and testing will prove it out. Got my Swiss powder in from Graf and Sons. I ordered 2F and got 3F. Notified them imediately about the issue and asked them what to do about sending it back. Long story short they said "keep it" and we will send me the correct powder at no extra charge. I was blown away, I have never seen customer service like that! Anyway I have some powder to experiment with and will let you know the results. Needless to say they are good people to deal with and I will be buying more powder from them. You can order it 1(lb) at a time if you want but the hazmat fee is as much as the powder. Sincerely, Larry Sunday


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