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Re: RIAC auction

Posted by Dan on Wednesday, 19 July 2017, at 10:23 a.m., in response to Re: RIAC auction, posted by Ken on Tuesday, 18 July 2017, at 2:29 p.m.

Thanks for the response to my posting Ken. You make good points. I am not really involved that much in the writing of descriptions. I will pass these comments along to those that do. The only thing I would suggest to any bidder is to feel free to ask questions and ask for additional photos. I know we do that a lot. In fact if you have a website account and are logged in. When viewing the online catalog on the item details page click the button to 'Ask a Question' under the description area. When you do that our customer service staff will get notified, and will pass it along to a specialist to get you the answer and or photos requested. They will then post the responses/photos inside your website account. I think that is helpful as it keeps all your questions, answers and photos organized for you in the message system. Plus if you do not view the response within (I believe its) 24 hours, you will receive an auto email letting you know the info is waiting for you. We send this just one time not to overload people with emails.

And of course, thank you very much for bidding in our auctions!


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